Terms & Conditions

1. Acceptance of Terms

1.1 This Website is owned and operated by Emma Louise Kemp (ABN 92 281 124 071) trading as Emma Luxury Edit

1.2 A term or definition with a capital letter has the corresponding meaning given to it in clause 20.

1.3 By accessing, browsing, or using the Website, or by purchasing any Product from Us, You agree to be bound by these Terms and Conditions If You object to any of these Terms, You must immediately cease using and accessing the Website.

1.4 These Terms include all statutory rights conferred on You under the ACL that cannot be lawfully excluded, restricted, or modified.

1.5 Our Privacy Policy is incorporated into these Terms, as are any other operational policies published on the Website from time to time. Should there be any inconsistency, these Terms will take precedence to the extent of the inconsistency only.

1.6 The Terms, as amended from time to time, apply to the exclusion of all prior discussions, representations, understandings and arrangements, and all conditions and warranties (written or oral, express or implied) and other representations (contractual otherwise) whether or not endorsed or delivered with or referred to in any correspondence or communication with Us, to the fullest extent allowed by law.

1.7 We reserve the right to amend these Terms at any time without prior notice to You. Your continued access to the Website constitutes Your agreement to the latest Terms published.

2. Use of the Website

2.1 You acknowledge and agree that by accessing the Website, You will only use the Website for the Website’s intended purpose and You will not use it for any purpose that is unlawful or prohibited by the Terms.

2.2 Your use of the Website must not: (a) be false, misleading or inaccurate; (b)be deceptive or fraudulent; (c) create Liability for Us or cause Us to lose (in whole or in part) the services or custom of Our internet service provider or other users of the Website; (d)damage Our credibility or reputation; (e)distribute viruses, malware, or any code intended to disrupt or damage the infrastructure of the Website; or (f) copy, store or otherwise access or use any information contained on the Website for purposes not expressly permitted by the Terms.

2.3 In using the Website, You must not act in a way which may compromise the security or integrity of the Website, including but not limited to any attempt to breach Our security protocols or obtain data stored on the Website.

2.4 We do not warrant that the Website will be available at all times and without disruption and We provide no warranties in relation to the content of any other website linked to or from Our Website.

3. Creating an Account

3.1 To register an Account or purchase a Product, You warrant that You are over the age of 18.

3.2 To the extent permitted by law, You are solely responsible for the activity that occurs on Your Account, the accuracy and safety of Your Account and that Your account details are not shared with any third party. We are not responsible for any unauthorised activity on Your Account, including if You fail to keep Your Account details secure.

3.3 You agree not to use any other person’s Account without their express written consent.

3.4 If You suspect that Your Account is being used without Your express written consent or that the details of Your Account are no longer secure, please contact Us. We may refer any unauthorised use, fraudulent, abusive or illegal activity to the relevant authorities.

4. Product Condition & Authenticity Guarantee

4.1 You acknowledge and agree that all Products offered for sale by Emma Luxury Edit are “pre-loved” (pre-owned, secondhand, or vintage) items. Consequently, items may exhibit varying degrees of wear, tear, aging, blemishes, minor structural modifications, or cosmetic imperfections resulting from prior ownership.

4.2 Products are sold on an “as-is” basis. We make every reasonable effort to accurately display and describe the true condition, colour, and dimensions of each item. However: (a) actual colours may vary slightly depending on photographic lighting, angles, or individual digital screen calibrations; and (b)listed dimensions are approximate only and may be sourced from reputable third-party references or prior listings. We may conduct basic verification checks; however, measurements may vary slightly due to manual measurement methods, prior listings, or manufacturing differences.

4.3 As a second-hand Product, We may have limited information concerning the Product’s previous use, whereabouts or care. You understand and agree that information concerning the Product’s material and composition is obtained by Us, where possible, from the manufacturer and that We act as the mere conduit of this information.

4.4 We make no representation or warranty as to the appropriateness of the Product, its prior use, structural integrity or the life of the Product. You understand and agree that You have made reasonable enquiries and satisfied Yourself as to these matters.

4.5 All Products are authenticated through verification by Our suppliers and independent third-party verification via Legit Grails, with each Product accompanied by an Authentication Certificate.

4.6 If You believe a Product purchased from Us is not authentic: (a) You must notify Us in writing within seven [7] days of receiving the Product; and (b)You must provide verifiable, written evidence or a formal assessment certificate from a recognised, professional, and independent third-party authentication service approved by Us. We reserve the absolute right to reject subjective opinions or assessments made by unverified entities or retail store staff who are not authorised corporate authenticators.

5. Placing an Order

5.1 The display of Products and prices on the Website does not constitute a legally binding offer by Us to sell those Products to You. It is an invitation to treat only.

5.2 You may place an Order through the Website by completing the checkout process.

5.3 Upon receiving Your Order, We will send You an automated email acknowledging receipt of Your transaction details. You agree that this email is merely a confirmation that We have received Your request and does not constitute a legal acceptance of Your Order.

5.4 A legally binding contract for the sale and purchase of the Product is only formed between Us and You when We explicitly accept Your Order. Acceptance occurs, and the contract is finalised, at the point when: (a)We send You a separate, explicit email confirming that the Product has been dispatched to Your delivery address; or (b)We issue You a unique tracking number for Your shipment.

5.5 At any time prior to accepting Your Order, under clause 5.3, We retain absolute discretion to accept or decline Your Order, or any part of it, for any reason whatsoever. If We decline or cancel Your Order after payment has been processed but before a contract is formed, We will notify You as soon as practicable and issue a full refund to Your original payment method.

6. Pricing, Payment & Order Cancellation

6.1 All prices listed on the Website are in Australian Dollars (AUD) and are inclusive of GST (where applicable), unless specified otherwise. Prices exclude delivery and shipping charges, which are calculated and added at checkout.

6.2 Any reference on the Website to an item’s original retail price, “Estimated RRP,” or historical value when new is provided as a general guide and estimate only. Original retail prices may vary over time, currency conversions, and boutique locations. We do not warrant the accuracy of any historical RRP and encourage buyers to perform their own market research.

6.3 Payment must be made in full at the time of placing an Order. We accept payments via standard credit/debit cards, secure third-party payment gateways, and approved Buy Now Pay Later (BNPL) providers (such as Afterpay or ZipPay) as displayed at checkout.

6.4 Where a third-party payment gateway and approved BNPL providers, such as Afterpay or ZipPay are used, You understand and agree that these services are governed by those third-party providers terms and conditions, which may include fees and charges.

6.5 We reserve the right to cancel any Order, refuse service, or terminate a transaction at Our sole discretion at any time prior to dispatch without Liability, including but not limited to situations where: (a) an item contains a typographical error, pricing error, or glaringly inaccurate description on the Website; or (b)the item becomes unavailable or fails Our final pre-shipping quality and safety inspection; (c) We suspect that the Product may be on-sold to other consumers. In such events, We will notify You as soon as practicable and issue a full refund to Your original payment method.

7. Shipping, Delivery & Risk

7.1 Orders are processed and dispatched within [1-3] Business Days. All shipments are sent via Australia Post or a secure third-party courier service.

7.2 You understand that any delivery timeframe or date is an estimate only and is not guaranteed.

7.3 You agree that You or a person at Your shipping address must sign for the Product to accept receipt and that You are responsible for ensuring that any person signing for receipt of the Product is authorised to do so.

7.4 You understand and agree that: (a) Risk to the Product passes to You upon receipt of delivery; (b)If delivery is delayed, risk in the Product shall pass at the date delivery would have occurred.

7.5 We are not responsible for delivery delays, losses, or failures caused by courier networks or incorrect address details provided by You.

8. Returns, Refunds and Change of Mind

8.1 If You have received a Product with a fault or defect, please contact as as soon as practicable. To assist with this process, We may require You to send Us images of the defect or fault, or request that the Product be returned to Us for further inspection or assessment. Where the Product is subsequently confirmed to be eligible for refund in accordance with clause 8.2 or 8.3, We will reimburse You for any reasonable return-shipping costs incurred.

8.2 If the Product is confirmed to have a defect or fault, then depending on the nature of the defect or fault, we may choose in our absolute discretion to: (a) Repair the defect or fault (if repair is reasonably possible); or (b)Refund the price of the Product to Your original payment method.

8.3 Where the defect or fault constitutes a major failure, You may have the right to seek repair of the Product, a replacement, refund or to recovery of compensation for its reduction in value.

8.4 Where We determine that there is no defect or fault, or You do not otherwise have a remedy for a failure to comply with a consumer guarantee under the ACL or any other law, We will contact You for instructions as to whether to dispose of the Product or return the Product to You (at Your cost).

8.5 Because Our inventory consists of unique, high-value, pre-loved items, We enforce a strict policy. Except as required by law, We do not offer refunds, exchanges, or returns for change of mind, incorrect sizing and subjective stylistic preferences. All sales are final.

8.6 Our Products come with guarantees that cannot be excluded under the ACL. Accordingly, clauses 8.1-8.5 herein apply to the extent of the law and are not intended to limit the application of the ACL or any other applicable law.

9. Brand Non-Affiliation Disclaimer

9.1 Emma Luxury Edit is a boutique, independent reseller of pre-owned and pre-loved luxury goods.

9.2 Emma Luxury Edit is not affiliated, associated, authorised, endorsed by, or in any way officially connected with any of the luxury brands, designers, or manufacturers whose Products are listed, advertised, or sold on this Website (including, but not limited to, Chanel, Louis Vuitton, Gucci, Goyard, Hermes, Prada, and Dior, or any of their subsidiaries or affiliates).

9.3 You understand and agree that any trademarks of the luxury brands, designers or manufacturers vests in them and that Emma Luxury Edit does not claim any proprietary interest in them.

10. Intellectual Property

10.1 Unless expressly stated otherwise in these Terms, all content on and in the Website is created by Us—including but not limited to text, graphics, logos, custom photographs, videos, layout, code, and design—and is owned by or licenced to Emma Luxury Edit including all Intellectual Property Rights.

10.2 You must not reproduce, copy, transmit, communicate, adapt, distribute, sell, modify, adapt, exploit or otherwise use any of the material on the Website without Our express written permission or as permitted by law.

10.3 You must not link to Our Website or any part of the Website in a way that damages or takes advantage of Our reputation including but not limited to suggesting or implying that You have any kind of association, affiliation, approval or endorsement where one is not in place.

11. Limitation of Liability

11.1 You use the Website at Your own risk.

11.2 To the maximum extent permitted by law, Emma Luxury Edit, its employees, contractors and agents exclude all Liability for any Claims made by You or any third party.

11.3 Where We are not able to exclude a guarantee, term, condition, warranty, undertaking or representation by law in relation to these Terms, then Our liability is strictly limited, at Our option, to: (a)the replacement of the Product or the supply of an equivalent product; or (b)the payment of the cost of replacing the Product or acquiring an equivalent product; or (c) a full refund of the purchase price for the Product. 11.3 To the extent permitted by law, We make no representation and give no warranty or guarantee as to the suitability, accuracy, quality, availability, security, performance or fitness for purpose of the Website or Products. You acknowledge and agree that all such implied warranties and conditions are excluded to the extent permitted at law.

11.4 Nothing in the Terms is to be interpreted as excluding, restricting, or modifying or having the effect of excluding, restricting or modifying the application of any law applicable to the use of the Website which cannot be excluded, restricted or modified.

12. Indemnity

12.1 You indemnify Us and hold Us harmless, including Our employees, contractors and agents from and against any and all Liability in respect of any and all Claims, save for any Liability directly caused by Our own negligence or breach of these Terms.

13. Third-Party Links

13.1 Our Website may contain links to third-party websites or services that are not owned or controlled by Emma Luxury Edit. We accept no responsibility or Liability for the content, privacy policies, or commercial practices of any third-party websites.

14. Cookies and Cookie Policy

14.1 The Website utilises “cookies” and similar tracking digital technologies to optimise user experience, remember Your shopping cart items, track analytics, and deliver targeted advertising. By using the Website, You consent to Our use of cookies in accordance with Our Privacy Policy. You can adjust Your personal web browser settings to reject cookies, though this may restrict website functionality.

15. Force Majeure

15.1 We shall not be liable for any failure or delay in the performance of Our obligations under these Terms if such failure or delay is due to a Force Majeure Event.

16. Entire Agreement

16.1 These Terms constitute the entire agreement between the parties and supersedes all previous communications or agreements, whether oral or written, relating to the subject matter of these Terms.

17. Severability & Waiver

17.1 If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be severed to the extent of the invalidity, illegality or unenforceablility, and the remaining provisions of these Terms will continue in full force and effect.

17.2 Any waiver of rights will not be deemed a waiver unless it is in writing and signed by an authorised officer of the party waiving such rights and any such waiver will only operate to the extent so specified.

17.3 No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

18. Governing Law & Jurisdiction

18.1 These Terms are governed by, interpreted, and construed in accordance with the laws of the State of Queensland, Australia.

18.2 Any dispute arising out of or relating to these Terms or Your use of the Website shall be subject to the exclusive jurisdiction of the courts of Queensland and courts of appeal from them.

19. Survival

19.1 Clauses 1.5, 2, 7.4, 7.5, 8, 9, 10, 11, 12, 13 ,17 and 18 are key terms and shall survive termination or expiry, together any other provisions which expressly or by implication are intended to survive termination or expiry of these Terms.

20. Definitions

20.1 In these Terms:

Account means an account registered on the Website, which includes an account name and password.

ACL means the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

Business Days means a day that is not a Saturday, Sunday, or public holiday in Brisbane, Queensland, Australia.

Claims means any claim, demand, suit or action for Liability (including but not limited to claims for breach of contract, negligent or misleading information, injury or damage to property) whatsoever which result from any use of or inability to use the Website, the purchase, delivery or use of the Products or the submission of any information to Us or use of Your information.

Consequential Loss means any loss, damage or costs incurred by a party or any other person that is indirect or consequential, as well as loss of revenue, loss of income; loss of business; loss of profit; loss of production; loss of or damage to goodwill or credit; loss of business reputation, future reputation or publicity; loss of use; loss of interest; losses arising from claims by third parties; loss of or damage to credit rating; loss of anticipated savings and/or loss of or denial of opportunity.

Estimated RRP means the estimated original recommended retail price of a Product when new, provided as a general historical guide only.

Force Majeure Event means an event, cause or occurrence not reasonably foreseeable when these Terms were made and not able to be overcome by the party exercising reasonable diligence, including but not limited to acts of God, natural disasters, fire, flood, earthquakes, war, terrorism, civil unrest, government actions, pandemics, closure of the Website by Court order or government direction, labour disputes or interruptions to utilities or transportation.

GST means goods and services tax as defined in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

Intellectual Property Rights means all intellectual and industrial property rights thoughout the world, whether registered or unregistered, including copyright, trademarks, designs, logos, symbols, patents, trade secrets, domain names, and business names, including any modifications or derivatives of them.

Liability includes all liability, damage, loss, Consequential Loss, costs and expenses (including legal fees, costs and disbursements on a full indemnity basis).

Order means a distinct, binding legal offer made by You to purchase one or more of the Products from Us, subject to these Terms.

Privacy Policy means Our privacy policy available on the Website, as amended from time to time.

Product means any pre-loved designer handbag, accessory or garment offered for sale on the Website.

Terms means these website terms and conditions, as amended from time to time.
We, Us, Our means Emma Louise Kemp (ABN 92 281 124 071) trading as Emma Luxury Edit.

Website means the online e-commerce platform hosted at www.emmaluxuryedit.com.au.

You, Your, Yourself means any individual, person, or entity who accesses, browses, or uses the Website, or purchases any Product from Us.

Version 1.0
Last Updated: 17 June 2026